For property managers dealing with the considerable stress of managing a waking watch requirement — often at short notice and in response to urgent fire safety findings — Prime Secure provides a genuinely supportive service. Their team can mobilise quickly, brief residents professionally, and provide the documentation needed to satisfy regulators and insurers throughout the engagement.
The Waking Watch Services delivered by Prime Secure are underpinned by clear communication protocols that keep building managers and residents informed about the status of the service at all times. Their officers are trained to interact with residents in a professional and reassuring manner, minimising anxiety and maintaining a calm, ordered environment within the building.
Alongside their fire safety services, Prime Secure also provides the innovative V-Pod security system — a standalone, solar-powered surveillance platform that can be deployed to any location to provide high-definition monitoring without the need for mains power or fixed infrastructure. The V-Pod is used across a wide range of environments, from construction sites to car parks, and is particularly valued in locations where conventional surveillance systems are not viable.
From the regulatory complexity of waking watch to the technological sophistication of autonomous CCTV, Prime Secure’s specialist divisions combine professional expertise with innovative solutions to protect clients in even the most challenging environments.